Perform iterative testing to deliver services exceeding customers expectations

In an agile approach, the iterative testing process is important because it allows for the early detection of defects, improves quality, reduces risk, enhances user satisfaction, and facilitates continuous improvement. By testing iteratively or rapid prototyping, teams can ensure that they are delivering a high-quality product or service that meets user needs and expectations

PROTOTYPING, LEARNING AND ITERATING

Prototyping as part of an agile methodology allows to create and test earlier versions of a service with users and stakeholders, providing an opportunity to validate assumptions, learn from feedback and iterate on the design

Rapid prototyping types
Paper

Low-fidelity prototypes using pen and paper or simple drawing tools.

Wireframe

User interface representations, created using specialised tools.

Interactive mockups

Prototyping using interactive elements to simulate users’ interactions.

Functional Prototypes

Includes actual functionality and limited back-end integration. Gives a more realistic experience.

HTML / CSS

Prototypes used in web development projects, Interactive and can integrate with backend.

Minimum viable product mockups

Stripped down version of product with core features.

CASE IN POINT

Virtual reality (VR) can be used to simulate the experience of using a new product or service before it is launched. This can help the government to get feedback from users and to identify potential problems before they occur. For example, Foster + Partners is using VR to design and prototype new buildings. VR allows architects to create immersive experiences that allow clients to walk around and interact with the building in a realistic way. This helps clients to visualise the finished product and to make changes before the building is constructed.

To ensure success, create a prototype that:
Keeps the end goal in mind

Accurately represents the final product / service.

Focuses on usability

Is easy to use and navigate.

Considers technical feasibility

It should be feasible to build and scale.

Is tested with real users

Ensure that it meets their needs and expectations.

Avoid getting too attached to a specific prototype and incorporate user feedback in the iteration process. Rapid prototyping can quickly test design ideas, but prototypes should be of sufficient quality and accurately reflect the final product.